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The sales department strictly for themselves and their commission, in no way will they help you to get a decent price, out for all they can get.....Screw the customer!!! {{Redacted}}
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3.2
#1108184
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I had Brought my Toyota Rav 4 in for service because of a swaying issue and being all over the road. The service dept came back to me and stated there was nothing wrong with the Rav 4. I brought it in a second time with the same issues and still nothing they saw was...
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1.0
I didn't like
  • Poor service
#1070988
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I brought my Toyota Sienna Van for a oil change and brought my own oil and had six courts sitting on my front seat not knowing how many courts that V-6 3.3 Engine would take and would you believe they used all 6 courts and over filled it causing my oil dip stick to be...
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#947591
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Toyota Financial Auto Loan Review

Keith Pierson Toyota
#955504
4.1
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Visited the location on youngerman cir had a horrible time they told me to come in because they would help me get a bigger car they told me I needed excellent credit to get any car so I left. They still call me begging me to come back telling me i don't need excellent credit.
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Keith Pierson Toyota Sales Representative Review

Keith Pierson Toyota
#916271
1.0
Details
When my husband and I were asked about our occupations then asked about our incomes, we were literally laughed at. Apparenlty the sales associates expect that everyone to make 6 figures. It was my first time going there and none of my family will ever go there as a result.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
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Keith Pierson Toyota Oil Change Review

Keith Pierson Toyota
#751685
I waited for over 2 hours for an oil change.
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2015 Toyota Camry Review

Keith Pierson Toyota
#698618
Went to get my 2015 new camry cd player checked out as it was not playing at times. Service rep said thats normal and that if a cd is reproduced or even new but not thin enough it wont play. What b.s. Took it to another dealer and they worked with me. I guess if its not a profit item to keith crew they wont help
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All I can say is nobody in the place has had a job longer than 35 days they fire anybody who doesn't do anything after and everything that they are new owner of Dodge Dart and told that we would have Gold warranty for 5 years then they kept calling us back to him if...
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Anonymous
Anonymous

Sounds like you need to learn English...

1.0
Raiford, Florida
Product
#945301
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Have had issues with my car almost since the day I bought it. The factory alarm that came with the car would go off while driving down the road. I would take the car to them and they would say no issues. Then on the way home it would do it again. Finally after several...
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1.7
Product
#912543
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We went just to look to decide what model - we might be interested in. Before showing us ANY VEHICLES Asked for personal information and we soon realized that it was a applicaction for financing a vehicle. Brandon not only couldnt locate my husbands credit report -...
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1.0
#899058
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Went to Keith Pierson Toyota in search of a new car. Brandon the sales associate was new, nice and helpful. I left the dealership under the impression they would take care of all tags tax and title fees. 3 days later the finance manager Terry Seymour told me I had to...
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2.5
#897510
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Took my daughters car to Keith Pierson for what should have been a simple oil change. We woke up the next morning to a puddle of oil on the garage floor. For some reason nobody at their Express Lube knows how to tighten the oil drain plug. I was able to turn the plug...
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1.0
#844151
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When a new vehicle is purchased from Toyota it comes with a 25k maintenance plan. On 4/29/16 I learned it also has a 24 month time limit. 61 days out of the 24 months with my car on the rack I learned that I would have to pay for the last service. Guess I should have...
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I am very happy with Keith Pierson Toyota, my first business with Keith work out the best, got myself a new 2015 highlander beautifully deal, I gave them my 2013, outstanding services, but April,28th 2016 I took my highlander 2015 for maintenance schedule, the person...
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4.8
I didn't like
  • Stereotype
#838458
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